How do I contact the My Secret Santa team?

Before writing to us, take a quick look at this FAQ: the answer is often already here!

To write to us, use the chat: the bubble at the bottom right of the site, or the Open the chat button on the Contact us page.

The Contact page

Include your Secret Santa number to get a faster answer.

The chat won't open? It may be blocked by an ad blocker: turn it off on my-secret-santa.org, or try another browser.

Premium plan users get priority support.

You can also follow us on Instagram, Facebook and X.

Updated on: 16/10/2026

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