Articles on: Event organization

How do I redo a participant's draw?

Partners who drew each other, a forgotten exclusion, a recipient that doesn't work? Don't panic! With the Premium plan, you can redo a participant's draw after launch, without ever seeing the results.


Go to My events, click Manage this event, then Redo a participant's draw (beta feature).


How does it work?
  • Choose the participant whose draw needs to be redone (a search is available; a badge shows those who already saw who they drew).
  • If needed, first click Edit groups and exclusions to add the missing rule: it will apply to the new draw.
  • Click Redo their draw and confirm.


The participant gets a new recipient, respecting groups and exclusions. To keep the secret, they swap the person they drew with one or two other participants picked at random (preferably participants who haven't seen their draw yet). Everyone involved is notified by the "Your draw has changed" email; for participants without an email address, My Secret Santa offers to let them know on WhatsApp.


Conditions:
  • the event must be Premium;
  • the draw must have started, and the big day must not have passed yet;
  • the event must have 1 draw per participant;
  • at most 5 participant draws can be redone per event (the number remaining is shown).


If, with the current groups and exclusions, the participant can't draw anyone else, nothing is changed: loosen the exclusions and try again.


For a participant who drops out, see How do I remove a participant after the draw has been confirmed? instead. To learn about the plan, see Is the service free?.

Updated on: 03/11/2026

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