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Questions relative to the organization of the draw
How to organize your Secret Santa?
The principle is as simple as a traditional hat draw. There are 4 main steps: Create your draw and define: Date of the event, Game rules (e.g. gift format, theme, price, hand-made, etc) Number of gifts per participant (from 1 to 5) Draw mode selection (A, B or C) The list of participants or simply share a registration link on social networks to allow everyone to register independently Exclusion rules between participants (Note: the definitions ar
What are the draw modes available?
When launching your event, you will be able to choose between 3 draw modes to manage how and when the results of the draw are revealed: Each participant knows only his own draw on the participant area. Then, on the Big Day, the results can be revealed with authorization of the organizer (on Monitor my Secret Santa) in 2 steps: to the organizer only (visible on Monitor my Secret Santa) to all participants (visible on the
How to defined exception rules between participants?
In Step 1 - Organization , you can define exclusion rules between participants. It is very useful to define rules such as "No draw possible in a couple", "No draw possible between brothers and sisters", "No draw possible between people of the same department", etc. You are free to define the rules you want. Note that a person can never draw their own name. If person A draws person B, B could also draw the name of A (they will only discover this on the day of the gift exchange).
How to draw up a list of participants?
Your draw will likely gather a large group (typically between 10 and 20 people). There are 2 possible approaches to choose from: Add the list of names / surnames and emails and make a CSV entry or easily import a CSV file you already have Let participants register themselves by sharing the event registration link (via email, WhatsApp, Facebook, Twitter, etc.). Each participant enters their name and crea
How many people can play?
A minimum of 3 participants is required and the limit is 500 participants. If this limit restricts you, contact us.
How to add a new participant after validation? (Expert mode)
Your event has been validated and you have a new participant? Don't panic Add the new participant if there are enough that have no yet start their draw (this number is equal to the number of draw per participant + 1). In the most common cases, with1 draw per participant, it required to have at leat 2 participants that have not start thei draw. Go to **Manage mu Secret Santa ** > Manage the event and switch to Expert Mode on top right and then Add a new n participant, you will
What are graphical themes?
When you launch a new event, you can associate a graphic theme with it, the drawing space will then be personalized with the colors of the theme and each participant will be associated with an icon related to the chosen theme (a Christmas object for the theme "Christmas", a Flower for the theme "Flower", etc.). !(https://storage.crisp.chat/users/helpdesk/website/8a35c8088c2ea800/479a767a-f584-45dc-b03c-0a95d4_
A participant did not receive the invitation email....
There are several possible causes: the e-mail address may be incorrect or blocked by anti-spam (especially if it is a company e-mail). Go to the Monitor my Secret Santa page on your event page: Change / Correct the participant's email Send back an email Still not received? This is very rare but some anti-spam systems are particularly restrictive and require validation by Captcha (i.e. Mailinblack.com, etc.): *Request to add confirmation AT my-secret-santa.org address in the contact w
Someone wants to unsubscribe after event validation?
As in a materialized draw, it is complicated to add or remove participants once the draw is complete. Once your draw has been validated and the invitation emails sent, you have 2 options: if time permits, cancel the event and restart as a new event with the new list of participants. Attention: this 2nd event will most probably designate a new draw for the participants of the 1st draw, make sure that they have not already prepared their gifts...., if you have 3 new participants (or more), lau